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How to configure the Monosign Authenticator?

MFA (Multifactor Authentication) provides security as a multi-factor layer for users to access/login into MonoSign and other applications integrated with Monosign. Users can activate MFA on their mobile phones/tablets by following the steps below.

📑 Instructions

  1. Downloading the Monofor Identity

  2. Configuring MFA Settings on your Profile

  3. Configuring MFA Settings on the Monosign Authenticator

1. Downloading the Monosign Authenticator

Download the Monosign Authenticator to your mobile device.

  • For Apple/iOS Devices

    • Go to App Store and Search “Monofor Identity” or click the below link to download

  • For Android Devices

    • Go to Google Play Store and search “Monofor Identity” or click the below link to download

2. Configuring MFA Settings on your Profile

  • Open the browser on your PC and type your account portal URL/website.

Step 1
  • Click the “Login with Password” button, then type the Active Directory Username/Password and click Sign In

  • After signing in to MonoSign, click on the username on the right top of the page, and go to Security

  • Click Multi-Factor Security

  • Click the Configure button on Monosign Authenticator

  • That’s it, now you can pass to the next step.

3. Configuring MFA Settings on the Monosign Authenticator

  • Open the Monofor Identity on your mobile device.

    • Please don’t clickSkip All.”

    • Please follow the instructions and choose “Allow All Permissions”. If you don’t allow for all the permissions, Monosign Authenticator will not perform correctly.

  • Return to your web browser on your PC and click Start Enrollment

  • Now you will be able to see a QR Code

  • Now click on the Scan Barcode button on the Monofor Identity app on your mobile device. If the Monofor Identity asks to access your mobile device camera, please allow it.

  • After scanning the barcode successfully, you will see the login page on your mobile device

  • Type your Username/Password as usual

  • You will successfully be enrolled on your mobile devices

  • You will get “Congratulations - You have successfully authenticated yourself with Mobile Authenticator.” message in your web browser.

All permissions should be given to Monofor Identity on your mobile device; as notifications, camera access, etc.

  • Click on the Go Back button and verify that the MFA is activated

  • If MFA is not enabled automatically, you can enable it manually by clicking on the Activate button

That’s it, now you are all set to use the Monofor Identity smoothly! See you in another instruction.

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