MFA (Multifactor Authentication) provides security as a multi-factor layer for users to access/login into MonoSign and other applications integrated with MonoSign. Users can activate MFA on their mobile phones/tablets by following the steps below.
1. Downloading the MonoSign Authenticator
Download the MonoSign Authenticator to your mobile device.
For Apple/iOS Devices
Go to App Store and Search “MonoSign Authenticator” or click the below link to download
For Android Devices
Go to Google Play Store and search “MonoSign Authenticator” or click the below link to download
2. Configuring MFA Settings on your Profile
Open the browser on your PC and type your account portal URL/website.
Click the “Login with Password” button, then type the Active Directory Username/Password and click Sign In
After signing in to MonoSign, click on the username on the right top of the page, and go to Security
Click Multi-Factor Security
Click the Configure button on MonoSign Authenticator
That’s it, now you can pass to the next step.
3. Configuring MFA Settings on the MonoSign Authenticator
Open the MonoSign Authenticator on your mobile device.
Please don’t click “Skip All.”
Please follow the instructions and choose “Allow All Permissions”. If you don’t allow for all the permissions, Monosign Authenticator will not perform correctly.
Return to your web browser on your PC and click Start Enrollment
Now you will be able to see a QR Code
Now click on the Scan Barcode button on the MonoSign Authenticator app on your mobile device. If the MonoSign Authenticator asks to access your mobile device camera, please allow it.
After scanning the barcode successfully, you will see the login page on your mobile device
Type your Username/Password as usual
You will successfully be enrolled on your mobile devices
You will get “Congratulations - You have successfully authenticated yourself with Mobile Authenticator.” message in your web browser.
All permissions should be given to MonoSign Authenticator on your mobile device; as notifications, camera access, etc.
Click on the Go Back button and verify that the MFA is activated
If MFA is not enabled automatically, you can enable it manually by clicking on the Activate button
That’s it, now you are all set to use the MonoSign Authenticator smoothly! See you in another instruction.